- Managing the Restaurant’s Call Center which accepts the orders from the aggregators and phone in order.
- Take the initiative to guide new call center recruits to meet the company’s set goals.
- Establish routine goals for the call center team to meet daily objectives.
- Compile call center statistics for the purpose of consumer evaluation and assist the top management with crucial decisions.
- Check the overall efficiency of the call center agents by examining important metrics.
- Train and help call center agents and associates to handle daily tasks with utmost proficiency.
- Process hourly/daily/weekly/monthly sales lead reports for submission to management.
Job Details
| Posted Date: | 2023-07-16 |
| Job Location: | Kuwait |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Catering, Food Service, & Restaurant |
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