Technical Support Engineer – Xi`an NovaStar Tech Co., Ltd.

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1. Technical support work related to the NovaStar products: feedback and 

handling of onsite technical problems, technical consultation, service data 

sorting/statistical analysis, customer return visits;

2. Responsible for the promotion of the NovaStar new products and new 

technologies, and collect market demand and product optimization 

suggestions;

3. On-site problem investigation and processing, defect identification and 

feedback;

4.Responsible for the docking of customer customized projects and follow 

up the progress of the R&D team, assist customers in joint debugging of 

customer products; assist sales to maintain customer relationships, and 

provide pre-sales program support;

5.Conducting product demonstration and technical training.

Based in Riyadh but no limitation on work places(within Riyadh) as long as candidate could fulfill job requirements and deal with related problems on time.

Job Details

Posted Date: 2023-08-25
Job Location: Saudi Arabia – Riyadh
Job Role: Customer Service and Call Center
Company Industry: Installation & Technical Services; Mechanical Engineering; Business Support Services
Monthly Salary: US $3,000

Preferred Candidate

Degree: Bachelor’s degree

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