<p><b>Job Requisition ID: </b>156392 </p>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. </p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day</p>
<p><br>
<u><b>Overview of the role</b></u></p>
<p> </p>
<p style=”text-align:justify”>This role is fully responsible for Managing all aspects of maintenance staff / service providers on a daily basis. Directs, coordinates and performs routine, preventive and emergency interior / exterior maintenance and repairs to obtain optimum efficiency and economy of the CFC operations.<br>
The CFC City Management scope, which include the Day to Day operation for Mixed use complex, solving issues, follow up service providers through indicating contracts scope of work (SOW), key performance indicator (KPI) & service level agreement (SLA) to achieve the highest level of customer’s satisfaction.</p>
<p> </p>
<p><u><b>What you will do</b></u><br>
</p>
<p> </p>
<ul>
<li>Lead, direct and manage CFC service providers to enhance the performance & to achieve high level of service quality of operation and maintenance.</li>
<li>Managing inspections at site for final handing off areas according to the proper hand off procedures.</li>
<li>Managing the Operation & Maintenance of CFC systems with prevailing standards/ quality systems in most efficient, timely and cost effective manner.</li>
<li>Managing the Operation & Maintenance at CFC which include:<br>
<ul>
<li>Follow up the daily operation, and solve issues.</li>
<li>Following up indoor service requests considering the agreed SLA and client satisfaction.</li>
<li>Following up corrective and preventive maintenance.</li>
<li>Supervising Handing off snags rectification.</li>
<li>Following up DLP requests for residential communities.</li>
<li>Implementing quality inspection tours to enhance site condition.</li>
<li>Implementing enhancement projects as per company’s directions.</li>
</ul>
</li>
</ul>
<p> </p>
<p><u><b>Required Skills to be Successful</b></u></p>
<p><br>
Communication<br>
Teamwork<br>
Follow-Up</p>
<p><br>
<u><b>About the Team</b></u></p>
<p> </p>
<p>The FM team is a group of highly motivated, collaborative, and fun professionals across Egypt, looking for a member to add to the department.</p>
<p><br>
<u><b>What equips you for the role</b></u></p>
<p> </p>
<ul>
<li>Bachelor’s Degree in Civil Engineering.</li>
<li>5 – 7 years experience in site testing and inspection according to quality measures and resolving snags if found.. </li>
<li>Proficient use of MS Applications.</li>
<li>Exposure to Data Analysis and Maintenance Reports.</li>
</ul>
<p> </p>
<p><b>About Al-Futtaim Group Real Estate</b><br>
The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. <br>
Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.<br>
AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
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