Our client is a Conglomerate Group.They are now looking for an Query Management Analyst to join them.
Roles & Responsibilities:
- Answering queries regarding payments from the business, vendors and counterparts in Procurement, Treasury etc.
- Receive and attend calls, emails and log queries and update query management system.
- Monitor queries to ensure they are assigned appropriately and track to ensure resolution is within SLA timelines.
- Work with team lead to ensure that SLA’s are met.
- Ensure that requested information is coming from the right people and confidentiality and privacy is not violated
- Be able to provide request for digital copies of documents etc.
Job Details
| Posted Date: | 2023-11-06 |
| Job Location: | United Arab Emirates – Dubai |
| Job Role: | Accounting and Auditing |
| Company Industry: | Recruitment & Employee Placement Agency |
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