Customer Service (Fresh)
- Understand the demand of consumers to provide timely service and solutions.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
- Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
- Troubleshoot and resolve product issues and concerns.
Job Details
| Posted Date: | 2023-11-12 |
| Job Location: | Saudi Arabia – Riyadh |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Metro & Rail Passenger Transport |
| Monthly Salary: | US $2,000 |
Preferred Candidate
| Nationality: | Saudi Arabia |
| Degree: | High school or equivalent |
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