Senior Product Specialist – Dental / Lab – Ali Bin Ali

Key Responsibilities 

• Responsible for achievement of sales/revenue target set at the employee level
• Achieves product growth targets assigned by his specialty manager and ensure market expansion by adding new accounts and customers.
• Negotiate pricing & offers with customer to best meet the business requirements. Informs Suppliers of any adverse product performances to take suitable action on time.
• Negotiate better pricing & offers with suppliers.
• Responsible for planning and maintaining inventory for the allocated product line, ensuring effective stock management. Responsible for product expiry management.
• Ensure timely invoicing, deliveries and installation of related products at Customer site on daily basis, if necessary, Follow up on collection from the customers.
• Follow up on equipment installation and periodic preventive maintenance PPM.
• Ensure complete customer satisfaction with regards to products and support.
• Ensure proper transfer of information from clients to suppliers and vice versa.
• Update clients of latest product releases and other developments.
• Review payables regularly and communicate with stakeholders to ensure timely payment to vendors.
• Contributes on local customer events related to their product lines.
• Provides coaching and professional development to product specialists and junior product specialists in order to enhance their product knowledge and sales skills.
• Provides Finance Team with assistance required for carrying out feasibility study and other relevant projects as required by the business.
• Analyses market trend, new product-worthiness and provides specific product support to customers and also manage stock according to his specialty strategy.
• Analyses accounts receivable ageing reports and provides reports to DM & FM.
• Use customer satisfaction data offered by Quality assurance and conducts competitive quality analysis on products being promoted.
• Provide management team with details on upcoming projects, opportunities, sales & ways to achieve growth.

Job Details

Preferred Candidate