We are hiring Call Center Trainer – Riyadh
- Position Type: Full Time
- Assist in the onboarding process for new hires, ensuring a smooth transition and integration into the call center environment.
- Assist in the development of training materials, including manuals, presentations, and e-learning modules.
- Develop and deliver training programs to enhance call center agents’ communication and problem-solving skills.
- Collaborate with team leaders and supervisors to identify training gaps and design targeted interventions.
- Collaborate with supervisors and managers to identify trends and areas for improvement, providing recommendations for process enhancements and training interventions.
- Deliver engaging and interactive training sessions to new and existing call center agents, focusing on customer service excellence and efficient call handling techniques.
Job Details
| Posted Date: | 2023-12-21 |
| Job Location: | Saudi Arabia – Riyadh |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Telecommunications |
Preferred Candidate
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