National Parts Manager – UNITED MOTORS COMPANY

Parts Department Management

• Develop department goals, business plans, budgets, and resources in coordination with all appropriate parties
• Develop necessary policies, processes, and KPIs to maintain operational excellence
• Adhere to manufacturer’s instructions, policies and procedures, and training requirements as and when issued
• Oversees the management of the wholesale and retail sales function; responsible for establishing and meeting assigned sales targets
• Develop monthly reports (financial statement, parts stock movements, emergency purchases, etc.) and take remedial action as required
• Address significant department issues affecting company operations and solve in accordance with approved mitigation plans

Stock Management

• Coordinate with appropriate parties to project spare parts demand targets based on vehicle parts, special campaigns, safety stock and re-order level by vehicle and model type
• Manage emergency/VIP orders to ensure timely deliveries to minimize delays and control service levels
• Provide inventory management for central warehouse and all regions
• Review weekly stock re-order reports from the system and check for consumption and/or obsolescence indicators
• Analyze obsolescence or dead stock and recommend their disposal to the Head of Aftersales.    
• Regularly communicate with internal and corporate clients with regard to parts availability and the status of emergency/VIP pending orders

Financial

• Prepare department sales, revenue and operating budget
• Meet actual monthly sales, gross and operating profit; compare against targets to determine the level of achievement and take remedial action as required.
• Coordinate credit limit authorizations and monitor collection against receivables to ensure credit worthiness of customers
• Implement procedures to ensure proper control of cash sales

Business Development

• Undertake competitive market research to ensure reasonable prices are offered by the company
• Promote sales operations efforts to increase sales of accessories by preparing items in a timely manner

Employee Management

• Assess skills of staff and arrange on-the-job training and deliver performance appraisal reports
• Develop/recommend incentive programs to reward high achievers against agreed upon performance indicators in a fair and equitable manner
• Ensure effective performance in the department through the selection, development, and deployment of competent employees    
• Communicate guidelines and processes to employees and ensure their understanding and adherence to them
• Monitor employees compliance to company guidelines, policies and procedures    

Job Details

Preferred Candidate