- Gauge client requirements to offer the perfect solution through fruitful interaction.
- Utilize available resources to offer precise information in a clear and concise manner.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
- Interact with the senior management to understand updated organizational policies and new products.
- Collaborate with the technical team to solve ongoing issues with a product or service.
Job Details
| Posted Date: | 2024-02-11 |
| Job Location: | Pakistan – Rawalpindi |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Telemarketing |
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