Customer Service Representative – Mindstrom Communications

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  • Gauge client requirements to offer the perfect solution through fruitful interaction.
  • Utilize available resources to offer precise information in a clear and concise manner.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
  • Interact with the senior management to understand updated organizational policies and new products.
  • Collaborate with the technical team to solve ongoing issues with a product or service.

Job Details

Posted Date: 2024-02-11
Job Location: Pakistan – Rawalpindi
Job Role: Customer Service and Call Center
Company Industry: Telemarketing

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