Team Leader – Front Desk – Saadiyat Rotana Resort & Villas

Spread the love

We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Team Leader – Front Desk you are responsible to provide professional and customer focused service to our guests, ensuring that their stay will become a memorable experience and your role will include key responsibilities such as:• Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure• Maintain effective communication with all related departments to ensure smooth service delivery• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels• Maintain good working relationship with all Front Office employees with particular emphasis on Front Desk Agents and Guest Services• Supervise all Front Desk employees ensuring guests are taken care of in a professional and friendly manner• Maintain an up to date knowledge of hotel and local services and supply information and respond to guest queries• Verify all cashier closures of Front Desk Agents on shift end for billing and attachment accuracy • Ensure all guest registrations are completed and correspond with Opera PMS guest informationJob Details

Posted Date:
2024-02-17

Job Location:
United Arab Emirates – Abu Dhabi

Department:
Front Office

Preferred Candidate

JobDXB.com, in partnership with the 7 states of the UAE (Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah), is a leading job portal based in the country, connecting job seekers with opportunities across various industries in the region.

While we strive to provide a platform for employers and candidates to connect, it's essential to note that the content of job postings may vary, and we do not take responsibility for their accuracy or legitimacy. We advise applicants to exercise caution and diligence when applying for positions, ensuring thorough research and verification before proceeding with any application. Your career journey is important to us, and we encourage you to navigate it with care and discernment.