Customer Service Supervisor – Teleperformance Company

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We are hiring Customer Service Supervisor – Riyadh

  • Position Type: Full Time
  • Schedule: 5 days per week

  • Oversee a team of customer service representatives, providing guidance, training, and support to ensure exceptional customer service experiences.
  • Implement quality assurance programs to ensure consistent service delivery and adherence to customer service standards.
  • Collaborate with cross-functional teams to implement customer-focused initiatives and drive continuous improvement in service delivery.
  • Resolve escalated customer issues and complaints, demonstrating empathy, effective communication, and problem-solving skills.

Job Details

Posted Date: 2024-02-19
Job Location: Saudi Arabia – Riyadh
Job Role: Customer Service and Call Center
Company Industry: Telecommunications

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