IT Systems Administrator – CAN

Role Overview

IT System Administrator is responsible for the installation, configuration, maintenance, and reliable operation of computer systems and servers. They ensure the smooth functioning of the company’s IT infrastructure.

Direct Reports – IT Manager

Key Responsibilities:

•             Install and configure operating systems, software, and hardware components.

•             Communicate status, risks, and opportunities to IT Manager.

•             Flexibility to work 24/7 operation atmosphere with different working shifts.

•             Provide onsite or remote technical support for branch offices and sister companies.

•             Ensure the confidentiality, integrity, and availability of sensitive information and data assets.

•             Set up and maintain servers, including NAS file servers, email/exchange servers, and other applications, and printers.

•             Responsible for managing VMware virtualization Infrastructure.

•             Deploy and Manage network infrastructure, including LAN, WAN, routers, switches, firewalls, and wireless access points.

•             Responsible for managing IPPBX,DVR,Bio Metric Devices.

•             Monitor system performance and conduct regular maintenance tasks to ensure optimal operation.

•             Perform system upgrades, patches, and updates to enhance security and performance.

•             Manage local implementation projects & testing of applications and hardware upgrades.

•             Implement and manage backup and recovery solutions to safeguard data integrity.

•             Develop and test disaster recovery plans to minimize system downtime in case of failures.

•             Provide technical support to end-users, troubleshooting hardware, software, and network issues.

•             Respond to user inquiries and provide training and guidance as needed.

•             Educate users on data security best practices.

•             Manage user accounts, permissions, and access rights.

•             Maintain accurate documentation of system configurations, procedures, and troubleshooting guides.

•             Generate reports on system performance, incidents, and resolutions.

•             Collaborate with other IT team members, for integrated and secure system operations.

•             Liaise with vendors and third-party providers for system-related services and solutions.

•             Update SOPs as and when needed.

•             Ensure that company data is secured and in line with stated standards and best practices.

Job Details

Preferred Candidate