Functional consultant – Microsoft D365 – Wipro Limited

Functional consultant – Microsoft D365 Sales, customer service technical with team lead experience

·        Require a strong Microsoft Dynamics 365 Sales, customer service Consultant with

·        10+ years of CRM experience & should have been as a Business analyst for at least 5 MS Dynamics 365 Sales, customer service / CRM implementations.

·        Must have driven Business discussions/workshops and should have worked on CRM functional design covering functionalities like Customer management, Contact Management, Activities, Opportunities, etc.  

·        Must have provided high level solution to Business & driven the solution workshops.  

·        Must have knowledge of co-ordination between among different teams like Development, QA, etc.

·        Should have given Training to Business Users on functionality being rolled out  

·        Should have worked in the SFA & Field sales execution implementation of CRM. 

·        Should have deep understanding of multiple industry domains.

·        Must have strong communication skills and be comfortable in leasing with stakeholders independently

·        Ability to establish priorities, work independently and lead development of Dynamics CRM solution 

Job Details

Preferred Candidate