Insurance Service Coordinator – Nasser Bin Khaled and Sons

• If there’s a price variance or any additional parts required for daily work, written or email approval from the surveyor or insurance company must be obtained.
• Recovery letters for LPOs need to be collected from both insurance companies.
• It’s essential to regularly monitor work orders to ensure timely billing to insurance and customer accounts for prompt payment.
• Any delays in LPOs or additional estimates should be brought to the attention of the manager or reception manager.
• Keep track of invoice statuses with the finance team and focus on the reconciliation process through the claims department to expedite invoice settlements.
• Verify all insurance claims and invoices, ensuring all necessary documents are attached and prepare them for submission.
• Submit invoices to insurance companies and obtain acknowledgment of receipt.
• Collaborate with service advisors and reception staff to resolve insurance issues.
• Recommend all insurance companies to bring their multi-brand vehicles to our workshop for repairs to increase revenue targets.
• Provide customers with clear explanations regarding vehicle repairs and insurance claims to address their concerns effectively.

Job Details

Preferred Candidate