Sales Support Engineer – TASC Outsourcing

Roles & Responsibilities 

•  Identify the bottlenecks in meeting the KPIs and try to eliminate the same after discussing and agreeing with the concerned on the corrective actions.
• Understand the client existing sales & service contracts and maintain reports of the contracts.
• Coordinate with Sales & Service teams in the entire process of contract pre-order and post-order activities. These include aftermarket contract technical & commercial offer preparation, approvals, quotation, negotiation, and final award.
• Lead in identifying the optimum stock for each existing contract.
• Participate in negotiations, new service contract discussions.
• Handle all client portals regularly for issued RFQ’s, purchase orders, enquiries, and contracts.
• Provide updates/business reports to EB management periodically for internal/external meetings.
• Prepare high level customer presentation based on the guidance from Sales & Service teams.
• Assist in organising training programs for customers.
• Support Application engineering as needed in technical works.
• FSPO database management
• Proactively support Sales & Service teams in follow-up of goods delivery, delivery notes and payment collection from the customers.
• Manage coordination of activities for retrofit and upgrade projects to help the company in winning more retrofits and upgrades.
• Assist in preparing SPIR/PSPL for major customers

Job Details

Preferred Candidate