Service Advisor (x2) – Al Futtaim Group

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What you will do

  • Ask Question and record customer requests without delay
  • Collect accurate symptoms of complaints from the customer for quick resolutions at workshop.
  • Empathize and clarify customer requests.
  • Check workshop situation and promise delivery time.
  • Check and ensure accordance of invoice and work performed.
  • Inform customer after work completion and agree pick up time.
  • Clear explanation of the job done and invoice and guide to the cashier.
  • Promotion of value added services
  • Resolution of Customer concerns at the earliest time and ensures satisfaction.

Job Details

Posted Date: 2024-05-30
Job Location: United Arab Emirates – Dubai
Job Role: Customer Service and Call Center
Company Industry: Retail & Wholesale

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