Job Description
• Respond to all inbound queries and requests from customers via email, WhatsApp, social media, website and telephone. Convert inbound enquiries into assessments or registrations.
• Generate customer interest in the services and products by communicating all special offers, promotions, new classes, new subjects and new branches to the customers.
• Make outbound calls to leads and requests from customers via email, WhatsApp, social media, website and telephone. Respond to all queries.
• Co-ordinate with the Front Desk of the branches to confirm which teachers can be booked for assessments. Plan the booking of lessons.
• Contact all leads and enquiries received, for the pre-opening of new branches.
• Meet and exceed all pre-defined targets and KPIs within the set time frames.
WHATS APP; 056-1703419
CALL FOR LOCATION; 056-9235704
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