Key Duties & Responsibilities
- Responsible for maintain customer satisfaction level while retain them with the company.
- Coordinate the Department activities in order to improve the efficient level of body shop.
- Instruct body shop staff team to carryout quality job and monitor their tasks, guide & coach them in order to achieve high level of productivity of body shop.
- Handling the customer complaints / inquiries & drive the team towards high CSI.
- Achieve the given targets while maintaining high level of team morale & motivation.
- Preparation of repair estimates and coordinating with insurance companies for approvals.
- Manage the equipment’s & inventories of Service Dept. and submit proposals for purchase new tools & equipment’s when required.
- Ensure the best level of cleaning and housekeeping are maintained in the body shop.
- Ensure the best housekeeping practices are maintaining at Service Center at all times.
- Ensure the best safety practices are maintaining at Service Center office at all times.
- Maintain effective customer care in order to enhance / maintain the good image of the company.
- Support to Service Manager’s day to day work.
Job Details
Posted Date: | 2024-07-06 |
Job Location: | Sri Lanka |
Job Role: | Maintenance, Repair, and Technician |
Company Industry: | Retail & Wholesale |
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