- Carry out relevant duties of managing incoming and outgoing calls as per the assigned schedule.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- provide information to the customer about our products and create lead using proper lead type.
- Develop long-term contacts through qualitative telephonic discussions and conversations.
- Keep records of all conversations in our call center database in a comprehensible way.
- Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.
Job Details
Posted Date: | 2024-07-25 |
Job Location: | United Arab Emirates – Dubai |
Job Role: | Customer Service and Call Center |
Company Industry: | Automotive Dealership & Distributor |
Monthly Salary: | US $1,500 |
Preferred Candidate
Gender: | Female |
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