- Gauge client requirements to offer the perfect solution through fruitful interaction.
- Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Create a concise report on client interaction to facilitate a swift decision-making process.
- Collaborate with the managers to stay informed about changes in company rules and new projects.
- Troubleshoot and resolve product issues and concerns.
Job Details
| Posted Date: | 2024-07-31 |
| Job Location: | United Arab Emirates – Dubai |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Administration Support Services |
| Monthly Salary: | US $1,000 |
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