Head of Digitisation Projects – Al Futtaim Group

What you will do:

Aligning the Digitisation Road map/backlog

•   Develop a funnel of future digitisation ideas to set-up and commercialise for the aftersales part of Automotive business

•   Own the strategic direction of digitisation in the aftersales division 

•   Engage with the internal and external technology experts to determine the best implementation methods and guide them to deliver the most valuable outcomes possible

•   Collaborate with business stakeholders to define the roadmap and corresponding go-to-market strategies

•   Be the single point of escalation for the business to EIT 

Manage Aftersales Systems, feature and Enhancement

•   Manage a team who is responsible for the creation and alignment of all Aftersales Systems

•   Collaborate with the EIT Team’s to ensure the group Aftersales Architecture is aligned 

•   Utilise both in team and central training teams to ensure systems are being utilised and fulfilling designed purpose.

•   Product manage all Aftersales digital projects to ensure the correct use business benefits are achieved from projects. 

Program management 

•   Manage the on demand teams each with their own product manager, Scrum master and Cross functional teams to ensure the successful completion of all Aftersales projects 

•   Manage all Aftersales POD initiatives, RFC and Projects normally there are anywhere between 150 – 250 project in the backlog which need to be prioritised managed and completed. 

•   Participate in a variety of projects, groups and committees. 

People

Deliver against our people strategy, maintain positive associate engagement.

 

Job Details

Preferred Candidate