Senior Talent Acquisition Manager – KSA

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavor to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewelry, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalyzed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women’s Empowerment Principles.

What you’ll be doing  

As a Senior Talent Acquisition Manager you will be driving the operational management of the Talent Acquisition division, focusing on talent excellence across the region while ensuring that we are optimizing everything that contributes to a successful hiring journey.

With a focus on measuring service delivery and operational excellence, you will be responsible for driving the team to deliver a best-in-class service with focus on Monitoring/Reporting/Evolving the TA KPI’s and SLA’s. You would have an eye for process improvement and innovation, whilst looking for opportunities to drive efficiencies and improve stakeholder and candidate experience.

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Role main focus areas: 

• Business Operations: Owning all operational TA aspects (SLA Design and implementation / TA workflow / Best Practice roll-out) together with identifying opportunities and inefficiencies to drive overall division effectiveness. (CHANGE MANAGEMENT & USER ADOPTION)
• Driving continuous improvement in the delivery of our services, leveraging external best practice and thinking.
• Leading a team of TA partners and Managers across the KSA territory
• Strategy development: Implement and manage a recruitment operations strategy to deliver an exceptional candidate/stakeholder experience.
• Partner with the Communications team to enhance internal and external Talent Acquisition activity/partnerships and events 
• Drive global recruitment strategies and talent pooling through Business School and University partnerships and networks. 
• Flag any issues for action on business and candidate feedback, continually identifying improvement and opportunities 
• Vendor management: Identify, build, maintain and manage relationships with recruiting vendors, agencies, and third-party suppliers.
• Reporting and analytics: Identify, monitor, and regularly report key metrics (including KPIs and ROI) for sourcing platforms.
• Use data to analyze and optimize recruitment processes
• Investigate technology and applications to support management information and reporting metrics to measure performance

What you’ll need to succeed  

•   You would be a Saudi National with previous experience in Talent Acquisition Management within a well structures and large scale organization
• You would be strong both operationally and strategically. 
• You would be confident and at ease with public speaking, this person is considered the ambassador of the group externally – speaking on panels, attending university events and being the group representative at ministries and with Government entities constitutes a large part of the job. 
• You would have managed a team of 6+ people in your past experiences 
• You would be able to express yourself in formal Arabic confidently whilst also being able to speak English fluently
• You would have a servant leader attitude and approach and a people person, someone who leads by example. 

What we can offer you  

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.