Associate Manager-Sales International-Corrugated Boxes – IFFCO Group

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This position is responsible for Sales related activities and deliverables for assigned business and products

Roles & Responsibilities

  • Developing assigned business and products into existing and new markets.
  • Gathering market intelligence to establish market potential and target market share
  • Negotiating & finalizing deal terms, including pricing, TOP and material delivery terms
  • Attending to walk-in customers, understanding their requirements and negotiating orders
  • Visiting customers in different countries & markets primarily in India, to maintain existing relationships as well as developing new customers in new territories
  • Ensuring timely receipt of payment from customers
  • Preparing monthly, quarterly & annual sales forecast
  • Coordinating with concerned departments to finalize production schedules, documentation and ensure timely customer deliveries
  • Establishing market presence through participation in key fairs/trade shows/ forum
  • Contributing to Annual and 3 year business plans
  • To represent IPC to customers in allocated business sectors.
  • To maintain correct and regular contact with customers.
  • To negotiate and achieve best possible deals.
  • To act promptly on customer complaints.
  • To keep a watch on competitor’s activities and report to Head of Sales
  • To prepare a visit report following each customer meeting outlining their future requirements and other needs – BVT to be filled on a daily basis
  • To monitor competitors’ prices.
  • To be ahead of competitors in contacting new customers.
  • To ensure that the market potential of each customer is maximized.
  • To advise HOD on the best way of maximizing sales.
  • To advise customers regarding IPC advanced packaging developments on the specialized products
  • To follow-up from enquiry to delivery of goods then ensure prompt payments on due dates.
  • To monitor order patterns for each customer.
  • To attend regular sales meetings and aging balance meetings then respond quickly to the actions initiated.
  • All sales delegates should ensure to collect overdue and due amounts from their respective customers as per the agreed payment terms.
  • To follow up with late paying customers.
  • To Share monthly statements of accounts to each customer by 5th of every month and follow up by 20th of the month
  • Invoice submission to be done before 5th for any customer who are requesting submission
  • Reconciliation to be done on a monthly basis with customers who complains about document mismatch 

KPIs

  • Achieving budgeted sales and margins
  • Timely updating of market mapping report
  • Retaining & maintaining key customers with targeted sales growth
  • Minimizing customer payment delays
  • Developing key customers as per targets
  • Improvement in market knowledge through participation in forum and shows

Job Details

Posted Date: 2024-09-30
Job Location: United Arab Emirates – Ajman
Job Role: Sales
Company Industry: Paper & Paper Product Manufacture

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