<p><b>Job Requisition ID: </b>163403 </p>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. </p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day</p>
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<p><b>Overview of the role:</b><br>
Complete service and maintenance operations such as oil change, tyre services (replacement, balancing, puncture repair), brake replacement, servicing, basic diagnostics and air conditioning re-gas, on all makes and models of car and light commercial (LCV) as per company/manufacturer standards. Role is responsible for contributing to the business’s revenue and customer satisfaction. <br>
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<b>What you will do:<br>
<em>Job execution </em></b><br>
• Conduct repairs and maintenance on all passenger car and light commercial vehicles</p>
<p>• Complete and maintain check sheets and vehicle write ups on the repair order<br>
• Report additional work required on vehicles after completing an EVHC<br>
• Provide Estimations of repairs & services to customer<br>
• Use a range of technology to complete basic diagnostic checks and electronic inspections<br>
<em><b>Tools, Equipment and Work Vehicle</b></em><br>
• Upkeep tools and equipment in the individual company vehicle as per company standards </p>
<p>• Proper handling of special tools. <br>
• Housekeeping to be maintained at place of work / area of operation<br>
• Usage of special service tools including Intelligent Testers and Scan tools<br>
• Manage parts inventory on vehicle and returns of unused parts<br>
• Manage personal and working environment Health and safety – ensuring safe working practices maintained<br>
• Environmental control of dangerous substances such as oil and brake fluid<br>
<em><b>Fix it Right First Time </b></em><br>
• Ensure zero repeat repairs</p>
<p>• Proper diagnosis and trouble shooting <br>
• Conduct final inspection and quality testing of vehicles<br>
• Achieve high level of customer satisfaction and advocacy<br>
<em><b>Productivity and Efficiency </b></em><br>
• Deliver the desired efficiency and productivity as per targets given. </p>
<p>• Manage time on job to ensure the days scheduled work will be completed <br>
• Time management and punctuality at each job<br>
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<b>Required skills to be successful:</b><br>
• Trade Certificate / Diploma in Mechanical / Automobile Eng.<br>
• Must show proven technical expertise in independent servicing, repairs, and component replacement<br>
• Basic diagnostic skills with mechanical and electronic faults</p>
<p>• Multi-brand automotive service center experience in the automotive industry is a must<br>
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<b>About the team:</b><br>
The role will report to the Service Supervisor and you will be working in a busy workshop environment. You will play a crucial role in identifying basic diagnosis issues and resolve issues as per dealer/manufacturer standards. <br>
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<b>What equips you for the role:</b><br>
• At least 5 years of experience on car and light commercial vehicles (LCV)<br>
• UAE clean Driving License is preferable <br>
• Expert understanding of all core vehicle systems</p>
<p>• The ability to explain complex faults to customers if required<br>
• Good English communication skills (verbal & written), Arabic and other languages is a plus <br>
</p>
<p><b>About Al-Futtaim Automotive</b><br>
A major division of the UAE-based Al-Futtaim Group of companies, <b>Al-Futtaim Automotive</b> is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.<br>
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.<br>
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers – right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. <br>
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.<br>
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. <b>This is Al-Futtaim Automotive and we empower talent to move forward.</b></p>
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