Key Responsibilities:
· Technical Support: Assist the sales team with technical aspects of telecom/industrial test & measurement equipment and Fiber Optic related tools and equipment, providing in-depth product knowledge and addressing customer queries.
· Proposal Development: Prepare technical proposals, quotations, and documentation, ensuring that all client needs and technical specifications are met.
· Customer Communication: Liaise with customers to understand their requirements, offering solutions and support throughout the sales process.
· Product Demonstrations: Conduct product demonstrations and presentations to clients, highlighting key features, benefits, and technical capabilities.
· Sales Coordination: Work closely with the sales team to ensure smooth order processing, including coordinating with logistics, inventory, and finance teams.
· Market Research: Assist in identifying potential new clients and emerging markets by researching industry trends and competitor products.
· After-Sales Support: Provide post-sale support to ensure customer satisfaction, including troubleshooting and technical assistance where necessary.
· Reporting: Maintain and update sales reports, customer databases, and product documentation to support the sales pipeline.
· Cross-Department Collaboration: Collaborate with Finance, Supply chain, and customer service teams to relay customer feedback and technical requirements.
· Training & Development: Stay updated on new products and technologies, and participate in ongoing training to improve technical and sales skills.
Job Details
| Posted Date: | 2024-10-20 |
| Job Location: | United Arab Emirates – Dubai |
| Job Role: | Support Services |
| Company Industry: | Recruitment & Employee Placement Agency |
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