- Identify and assess customers’ needs to achieve satisfaction.
- Utilize available resources to offer precise information in a clear and concise manner.
- Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
- Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
- Stay up-to-date with the organization’s new regulations, products, and service launches through efficient communication with the management.
- Identify practical challenges in a project to rectify the issues for final delivery.
Job Details
| Posted Date: | 2024-11-12 |
| Job Location: | United Arab Emirates – Dubai |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Administration Support Services |
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