TASMU is at the forefront of innovation and sustainability, committed to building a smarter and more connected future for our citizens. We have developed a cutting-edge TASMU Platform hosted on cloud, aimed at revolutionizing urban living and enhancing the quality of life for our residents. As we continue to expand and refine this platform, we are seeking a highly skilled and motivated Technical Operations Manager to join our dynamic team.
As a Technical Operations Manager for TASMU Platform, you will play a pivotal role in ensuring the reliability, scalability, and performance of the platform. You will lead a team of technical experts and collaborate with various stakeholders to guarantee seamless operations, system availability, and continuous improvement. This position offers a unique opportunity to contribute to the advancement of Qatar nation’s urban infrastructure and services.
o Platform Operations: Oversee the day-to-day operation and maintenance of the TASMU Platform, ensuring high availability and reliability.
o Team Leadership: Manage a team of operations and support staff, providing guidance, mentoring, and fostering a culture of collaboration and excellence.
o Azure/Google Cloud Management: Monitor and optimize the platform’s performance on Azure/Google Cloud, including cost management and resource allocation.
o Incident Management: Develop and implement incident response procedures, leading the team in resolving critical issues promptly and effectively.
o Security and Compliance: Collaborate with the security and compliance team to enforce best practices and compliance standards, ensuring the platform’s integrity and data security.
o Capacity Planning: Evaluate system performance and resource utilization to plan for future scalability and growth.
o Vendor and Partner Management: Liaise with third-party vendors and technology partners to ensure the seamless integration and functionality of the platform.
o Documentation: Maintain comprehensive documentation of system configurations, processes, and procedures.
o Continuous Improvement: Identify opportunities for process optimization and automation to enhance operational efficiency.
o Emergency Preparedness: Develop and maintain disaster recovery and business continuity plans.
o Standards: Support adoption of ITIL and service management best practices
o Budget Management: Manage the operations budget, including forecasting and expenditure tracking.
o Reporting: Prepare and present regular reports to senior management on platform performance and operational metrics.
Job Details
| Posted Date: | 2024-11-14 |
| Job Location: | Qatar – Doha |
| Job Role: | Management |
| Company Industry: | Internet/E-commerce; Telecommunications; IT Services |
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