• Maintain accurate records of reservations and guest information.
• Prepare reports on reservation activity and occupancy rates.
• Input and update reservation data through using property management systems (PMS).
• Provide excellent customer service by answering inquiries, resolving issues, and addressing concerns.
• Upsell additional services like room upgrades, dining packages, or spa treatments.
• Support and resolve any issues related to cluster resources, such as handling guest complaints and finding solutions.
• Act as a point of contact for any inquiries with guests, colleagues, and other departments.
• Perform other related tasks assigned by the supervisor.
Job Details
| Posted Date: | 2025-04-15 |
| Job Location: | Iraq – Sulaymaniyah |
| Job Role: | Hospitality and Tourism |
| Company Industry: | Hospitality & Accomodation |
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