1. Technical Support
• Provide first-line support for hardware, software, and network-related issues.
• Respond to service desk tickets, troubleshoot problems, and ensure timely resolution.
• Assist end-users in resolving IT-related issues and provide technical guidance.
2. Hardware & Software Maintenance
• Install, configure, and maintain computers, printers, and other IT equipment.
• Perform regular updates and patches for software applications.
• Manage inventory of IT assets and ensure proper documentation.
3. Network Support
• Assist in maintaining local area networks (LAN), wireless networks, and internet connectivity.
• Monitor network performance and report issues to senior staff.
4. System Administration Support
• Assist in creating and managing user accounts and access controls.
• Ensure compliance with IT policies and procedures.
5. IT Projects Support
• Assist in the deployment of new IT systems or upgrades.
• Provide support during IT-related training sessions and initiatives
•Ensure that all IT equipment is in good working condition and renew outdated devices appropriately.
• Work closely with other departments to understand their technology needs and provide tailored IT solutions.
• Train new employees on IT policies, tools, and systems used by the organization.
• Assist in developing and maintaining an internal knowledge base or helpdesk resources.
Job Details
| Posted Date: | 2025-04-23 |
| Job Location: | Saudi Arabia – Dammam |
| Job Role: | Other |
| Company Industry: | Primary, Prep, & Secondary School |
| Joining Date: | 2025-04-23 |
Preferred Candidate
| Career Level: | Entry Level |
| Nationality: | Saudi Arabia |
| Degree: | Diploma |
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