Roles & Responsibilities
A Cashier cum Customer Service role in a hotel typically involves the following responsibilities:
Handling cash transactions accurately and efficiently for guest purchases.
Resolving customer inquiries and complaints in a friendly and professional manner.
Maintaining a clean and organized work area.
Assisting with the upkeep of guest rooms and common areas.
Performing basic mathematical calculations to handle payments.
Keeping track of inventory and informing management of any discrepancies.
Following hotel policies and procedures, as well as local laws and regulations.
Providing guests with information about hotel amenities, services, and local attractions.
Cross-selling hotel products and services to increase revenue.
Maintaining a positive and professional demeanor at all times.
Employment Type
Full Time
Company Industry
Hotels Hospitality
Department / Functional Area
Cashier Teller Billing & Payment
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