Recruitment in Al Futtaim Group UAE National_Regional Manager Spare Parts| Government & Fleet | Al Futtaim Automotive | Aftersales (AE)
Job Requisition ID: 154544
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
Responsible for developing a ‘one window customer management’ approach for the governmental and fleet customers and manage such key accounts with a holistic AFG viewpoint.
Maintain the smooth and efficient operations of the business with responsibility for achieving the B2B parts, tyres and batteries business objectives for the Government and Fleet division as well as stakeholder management. Manage the Sales Support/invoicing team and ensure a reliable invoicing and archiving by following the SOP’s.
What you will do:
• Create sales strategy for Al-Futtaim Automotive for government & fleet customers for OEM, OES parts, batteries and Tyres
• Planning of annual budgets for Al-Futtaim Automotive for the Government & Fleet, ensuring achievement of annual budget and profits target
• Develop plans for his customers to maximise the revenue potential from Al-Futtaim Automotive B2B operations to meet sales performance objectives.
• Manage the sales team and the Governmental and Fleet customer relationship, understanding needs and requirements to anticipate potential and enhance stakeholders relationship by offering parts and service related Solutions
• Work together with business functions to provide the customers with a wide product and service offering of Al-Futtaim
• Responsible to deliver product / solution to customer while working with Brand B2B teams, and also reinforce relations by brining expert advice to discussions.
• Responsible to deliver parts, tyres and batteries volume, mix and margin by generating new business and expanding current existing business.
• Prepare regular reports, regular initiatives, and data to showcase progress and forecasts to internal stakeholders.
• Analysing client data / info and identifying buying patterns to propose better alternatives within the business product range.
• Assure Customer Complaints are handled properly.
• Collect market data and competitor information of sales volumes, marketing activities, level of service customization.
Required skills to be successful:
- Automotive Spare parts knowledge
- Abilities to handle sales activities of parts, tyres and batteries sales to Government and Fleet (B2B).
- Expected leadership skills to lead and work well with the team
- Customer Orientated and Business Development
About The Team:
The role will report to the Head of Wholesales and you will be managing a team of Field Sales Executives.
What Equips You For The Role:
- 8-10 Years of relevant experience
- Strong Automotive Spare Parts knowledge
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers – right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.
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