Recruitment in Al Futtaim Group Online Merchandiser (Dubai, AE)
Job Requisition ID: 154411
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Purpose:
End to End Management of Trading and merchandising Operations and Strategies to reach Sandro/Maje/Ted Baker Ecom Revenue target and associated KPIs (Forecast, Revenues, Merchandising, Content, Website trading & merchandising related KPIs).
Job Description:
Assortment management:
- Define the Ecommerce Master assortment with the planning & master data team
- Ensure proper stock levels for ecom sales and promotions
- Prepare sales forecasts at Category, Brand and SKU level in alignment with planning
Merchandising:
- Data driven product merchandising for Homepage, categories, sub-categories, and landing pages
- Price monitoring
- Availability based on forecasts and Ecom NOOS catalogue
- Product data sanity (title, descriptions, content, prices), availability
- Product Life Cycle
- New product launches, end of life products and product substitution process
Website animation & updates:
Working closely with the Buying Team, to define, agree and execute sales and promotional plans
– Homepage, Category / Campaigns & Brand landing pages updates
– Calendar promotions, and campaigns management
– USPs highlight
Website maintenance:
- Static pages maintenance: About us, Terms & condition, Store locator etc..
- Content
- Apply the SKUs naming convention
- Optimize content (descriptions, images etc..)
Drive on site performance:
- Look for data driven improvement opportunities such as Design changes through A/B testing, Site search, customer journey to conversion
- Use VOC to enhance the product and optimize the on site experience
Overall Ecommerce improvements linked to trading:
- Post purchase experience (Last mile), return & refund process, customer feedback
Person Specific:
Education:
3-4 years minimum ecommerce experience preferably in the retail industry and retail experience with a strong track record of delivering incremental revenue growth and strong experience into ecommerce merchandising. Passionate about brands and digital and possess the leadership skills to gain the confidence of a team and senior stakeholders.
Minimum Experience and Knowledge:
- 3+ years’ experience in a relevant Ecommerce & Merchandising role preferably within a multi-channel retailer or pure-play.
- Highly operational, with an understanding of retail processes
- Experience of handling negotiations and being able to build strong relations across key stakeholders.
- Strong analytical and numerical skills with experience in producing trade reports and analysis.
- Experience with In SAP, PIM, Google Analytics
- Experience in shopify, Sales foce cormmerce Cloud, Big commerce or equivalent.
Job-Specific/Technical Skills required to complete the tasks:
- E-tail and retail experience are both important
- Proven track record of growing a new business and making change happen
- Strong eye for product and for trading
- Excellent commercial skills (commercially astute)
- A high level of customer focus and the ability to understand customers’ needs
About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…
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