Recruitment in Al Futtaim Group Senior Sales Assistant | Retail | Marks & Spencer | UAE (Dubai, AE)
Job Requisition ID: 153900
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
The Senior Sales Advisors role is to help maximize sales for the store and to ensure that the store and it’s staff provide a first class customer experience.
What you will do:-
Description of Accountability:
- Help to maximize sales for the store.
- Ensure minimization of costs by controlling wastage, handling merchandise properly to avoid shrinkage, etc in the store.
- Assists customers in locating merchandise and answering a variety of questions concerning general merchandise.
- Stocks shelves, counters or tables with merchandise; ensures that visual merchandising guidelines are adhered to and standards maintained.
- Counts and balances cash register and receipts.
- Stamps or attaches price tags on stock.
- Merchandise and checks tagged prices to verify accuracy referring to price list.
- Act as the Senior contact in store for customer and any other interactions and lead the staff and direct their activities as briefed by store management.
Required Skills to be successful:-
- Knowledge of customer service principles and processes
- Knowledge of sales principles
- Relevant product knowledge and training
- Experience in a retail, customer service or sales environment
- Basic business administration knowledge
- Confident and clear communicator
- Awareness of the impact of behavior and performance
- Awareness of level of authority
- Ability to adapt to frequent change and a high pressure environment
- Knowledge of the Marks and Spencer brand
What equips you for the role:
- High School or Bachelor Degree
- 5-7 years’ experience in in similar role with Retail sales background.
- Retail Background
- Acumen and the ability to communicate with individuals at all levels
- Taking Initiative
- Drive for Results
- Good communication skills (verbal and written)
- Strong/excellent attention to detail
About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…
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