– Associate degree or Technical Degree with 10 years of Experience in Steel fabrication background.
– Coordinates with the Lead Structural Engineer on job phases,activities and schedules with the assignment of each job.
– Works closely with the project managers and engineering/design department,using Autodesk AutoCAD and Inventor 2D files,3D files and rough sketches to create structural details and layout drawings per engineer instructions and concepts.
– Work with the Structural Engineer to produce structural steel drawings that include steel layouts, connection details, industrial walkways, stairs and ladders, large equipment supports, large industrial duct supports, various framing and column support connections, and foundation drawings.
– Create and maintain new structural CAD standards as we move forward in the growth of our new structural department.
– Work closely with Project Managers and the engineering team to execute the client’s needs and expectations, in a timely manner and on budget.
Roles & Responsibilities
POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.
Maintain records on internal databases as well as handle enquiries generated from the internet, telephone, and walk-ins, in a professional manner. From Indeed – Thu, 11 Jan 2024 05:46:01 GMT – View all Dubai jobs
The Store Manager will lead the team to achieve the Retail Objectives, creating an environment that delivers an exceptional customer experience by serving and selling in store and through all digital channels.
What you will do
Description:
SALES
Delivers the respective sales plan for the store by identifying opportunities to drive sales performance across key departments
Lead a selling culture within the team and maximize sales in store and through all digital channels
Identify and anticipate opportunities to drive sales performance and availability through regular review and analysis of MI and embed this behavior in the team
Lead the business selling strategy and inspire your team to deliver store and regional events
Build strong relationships, networking both internally and externally, to drive sales performance, maximize footfall, share best practice and provide influencing business feedback
Lead the store team to ensure right first-time implementation of all retail activity and deliver excellent visual standards of presentation
Lead a selling culture within the team and maximize sales in store and through all digital channels
Identify and anticipate opportunities to drive sales performance and availability through regular review and analysis of MI and embed this behavior in the team
Lead the business selling strategy and inspire your team to deliver store and regional events
Build strong relationships, networking both internally and externally, to drive sales performance, maximize footfall, share best practice and provide influencing business feedback
Lead the store team to ensure right first-time implementation of all retail activity and deliver excellent visual standards of presentation
Maximizes stock accuracy & On-shelf Availability through the effective management of stock
Drives accuracy & availability process to deliver business availability targets.
Manages an effective food fill and top up process through the delivery of cost improvement programs and productivity targets.
Probes daily diagnostic and takes action to deliver stock to the required standard every day.
Manages on shelf availability and checks store stock reports for accuracy and sign off on a daily basis.
Ensures accurate and timely implementation of corporate layout, phase change and events
Reviews and implements plans at department level accurately reflecting the floor plan and recommendations from the planning team.
Coaches advisors to deliver and maintain sale floor plans.
Provides feedback to visual merch. manager of any issues with the plans and ensures store feedback is provided as part of the floor plan sign off process.
Manages space and equipment accuracy within the store.
Delivers décor to policy and liaises with the relevant teams to ensure correct implementation.
SERVICE
Provides feedback to individuals that recognises great service and drives improvement
Uses relevant service measures to identify and implement actions for improvement. Feeds back to the team and individuals on key risk areas.
Samples and measures service in store using Tell M&S results, Customer recommendations and uses feedback to improve the service offer delivered by the team.
Recognizes individuals who deliver excellent service by giving feedback and utilizing Exceptional Efforts and Champion Awards and nominations to reward those who provide excellent customer service.
Coaches team to ensure they actively demonstrate and role model Service – ‘Doing the right thing’ and the 4 key service behaviors.
Manages the delivery of the Customer Service Experience
Ensures a memorable shopping experience (MEMS) by engaging with and making a personal connection with the customer.
Delivers great service for our customers and role models ‘Service -Doing the Right Thing’ and our 4 key service behaviors at all times – ‘Being Positive, Being Determined, Taking Ownership & Responsibility and Being Respectful’.
Ensures service standards are driven throughout the day by conducting Ready To Trade checks, customer walkthrough and Observations.
Ensures right people in the right place and reacts on a daily basis to meet the needs of our customers
Effectively manages and resources all service points e.g. till point, etc.
Engages with team to ensure their understanding and delivery of the Customer Service Experience
Resolves customer complaints in a timely manner.
Demonstrates an awareness of the competition’s service proposition and makes comparisons to the service offered across the store.
Ensures individual and team’s personal appearance meet the M&S standard including the wearing of the correct uniform and name badge.
STANDARDS
Leads the team to the delivery of ‘Ready to Trade Standards’, delivering an aspirational and clean environment for customers and colleagues
Lead the delivery of a safe and legal working environment for colleagues and customers to ensure the store is compliant at all times
Drive operational excellence throughout the store and look for opportunities to work efficiently and continuously improve
Analyze risks and opportunities to maximize profitability and control store operating costs
Use the store resource allocation and drive a culture of flexibility to meet customer and operational needs
Lead the delivery of business change
Ensures the store is ‘Ready To Trade’ and corporate standards are maintained throughout the day
Ensures clean as you go is a rhythm and routine through the section manager team driving this on their departments
Drives a collaborative approach with the visual team on delivering excellent standards across all aspects of Visual Merchandising and ensuring the delivery of the Marketing Principle for all ‘eye and buy’ level decor
Works with the Commercial Department Manager and Café Managers to deliver the Food best practices across the relevant department
Ensures a Safe & Legal working environment for colleagues & customers
Drives the team to deliver all legal ticketing and decor is on display in line with the Country/M&S Policy
Ensures all legal & compliance training is completed on time and by the appropriate person
Has a detailed understanding of company due diligence requirements and the internal audit processes and keeps up to date with any changes to the policy
Ensures the equipment on the sales floor and decor is compliant with Health & Safety Regulations and adheres to company guidelines to manage risk
Ensures all kit swap out or new equipment is planned for implementation and instilled in line with a safe working practises
PEOPLE
Manages a committed team who feel fully engaged, supported and recognized for their contribution
Develop and lead a motivated team, celebrate success and recognise contribution
Raise the performance and capability of the team through clear accountability, coaching and regular feedback. Drive improvements in performance, conduct and attendance in line with company policy
Identify and develop a clear and active talent pipeline to meet the store and regional succession plans
Develop a capable BIG team and create a strong and effective working partnership with BIG in line with the Constitution
Own your personal development
Drives individual performance and develops potential
Delivers the performance review process within agreed time frames and drives delivery of consistent standards of performance and behavior.
Agrees stretching targets for their team and takes appropriate action to deal with poor performance in a timely manner.
Takes an active role in ensuring all new and existing employees develop the skills and experience to perform well in their roles.
Identifies and develops talent through effective development planning.
Identifies recruitment needs and takes active role in the selection of their team.
Implements Company HR policies fairly and consistently across the store to drive improvements in attendance and behaviour.
Takes Ownership for own development.
COSTS
Drives the store’s profitability through minimising losses, accurate staff cost management and drives an efficient & productive working culture
Drives a profit protection mentality in store, raising awareness of potential risks and plays their part in the shrinkage plan including stocktake preparation and execution
Leads through the Management Team by managing controllable costs eg Waste
Effectively supports the managing of the stores staffing budget including holiday planning and absence management targets
Understands store profitability and the impact on the Store Costs e.g. cleaning and maintenance costs
Probes the monthly store cost report and the impact on store accountable contributors
Ensures that there is an effective absence management process in place with the section manager team through the use of the Return to work interviews
Leads improvement in store efficiencies by taking ownership in the process delivery
Drives the team to deliver individual productivity and take appropriate action to improve/address where necessary
Ensures the staffing model is regularly reviewed and reflects store activity and utilises maximising resource process to deliver right people in the right place and at the right time for Customer Assistants and SSAs- CDMs
Product and Pricing Executive | Al Futtaim Automotive | BYD
Overview of the role:
The primary focus of the role will be to support execution of the product vision by being the champion of the Polestar and BYD Product Portfolios and being the true voice of the customer across the organization.
What you will do:
Supports Product Management for all Polestar and BYD vehicle model lines.
Analyze effects of market trends and competitive activities on product planning.
Manage long term volume planning in coordination with principals. Volume forecast alignment with Polestar and BYD.
Manage the Product Launch calendar, in accordance with Homologation and Sales.
Coordination of the local pricing strategy for new vehicles and options.
Responsible for ongoing option adjusted price comparison vs competition.
Initiate adjustment (if required) of vehicle pricing.
Monitor and manage price positioning to ensure appropriate price.
Maintain correct price information up to date for online sales/marketing tools.
Analyzing volume effects of any price changes and define indicated actions.
Maximize mass profit of the portfolio by optimizing volume and profit per unit with right cost to value offering and logical grade walks.
Identify target segments and define the primary target customer and vehicle application for each product line.
Continuous monitoring of automotive market and analysis of competitors’ activities,
segment shares etc.
Responsibility for market requests by BYD and Polestar related to product, pricing and segment
Shares.
Responsibility to support specific market studies when requested (general market, brand
studies etc.)
Recommends indicated actions out of the market analysis and share knowledge to the
Product & Pricing Manager | Al Futtaim Automotive | Electric Mobility
Overview of the role:
The Product and Pricing Manager plays a pivotal role in executing the product and pricing strategy by being the champion of the electric automotive mobility and being the true voice of the customer across the organization. Ensure a successful introduction of the Electric Mobility Product Portfolio to the KSA Market
What you will do:
Identify target segments and define the primary target customer / vehicle application for each product line
Manage the Product Lifecycle to meet evolving consumer needs, technology developments and competitor landscape
Maximise mass profit of the portfolio by optimising volume and profit per unit with right cost to value offering and logical grade walks
Perform regular competitive analysis to recommend Product, Pricing and Offer Strategy for launch and develop countermeasures to address sales performance and stock issues
Establish close relationships with Head office to secure KSA market voice of the customer and influence decisions that could affect short-, mid- and long-term Al Futtaim Electric Mobility Company. set for each project
Attend Head Office meetings to align on the overall product and brand strategy and ensure maximum influence
Coordinate with Sales Operations / Demand & Supply team to ensure the desired ordering mix to support the product life cycle strategy.
We are currently seeking enthusiastic, dynamic and committed Security Professionals who want to move their career forward along with the growth of the company.As a Security Officer you are responsible to protect and safeguard all hotel guests, employees, their belongings and all hotel assets, whereby your role will include key responsibilities such as:• Ensure and guard the safety of guests and employees by walking surveillance rounds and patrol all of the Hotel’s areas• Respond rapidly to requests for emergency and non-emergency assistance in a professional and hospitable manner• Detect safety-threatening situations and irregularities like unwanted visitors, mutilation or aggressive behavior • Obtain all loss reports, investigate, follow-up and determine course of action• Monitor designated areas on the closed CCTV• Ensure that ‘Fire Exit’ doors are kept free of blockage at all times and ensure that fire and safety equipments are in their right places• Perform all tasks consistently in line with the hotel standards and adhere to all legal and statutory requirementsJob Details
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. </p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day</p>
<p> </p>
<p><b>Overview of the role:</b><br>
The Product and Pricing Manager plays a pivotal role in executing the product and pricing strategy by being the champion of the electric automotive mobility and being the true voice of the customer across the organization. Ensure a successful introduction of the Electric Mobility Product Portfolio to the KSA Market<br>
</p>
<p><b>What you will do: </b></p>
<ul>
<li>Identify target segments and define the primary target customer / vehicle application for each product line</li>
<li>Manage the Product Lifecycle to meet evolving consumer needs, technology developments and competitor landscape</li>
<li>Maximise mass profit of the portfolio by optimising volume and profit per unit with right cost to value offering and logical grade walks</li>
<li>Perform regular competitive analysis to recommend Product, Pricing and Offer Strategy for launch and develop countermeasures to address sales performance and stock issues</li>
<li>Establish close relationships with Head office to secure KSA market voice of the customer and influence decisions that could affect short-, mid- and long-term Al Futtaim Electric Mobility Company. set for each project</li>
<li>Attend Head Office meetings to align on the overall product and brand strategy and ensure maximum influence</li>
<li>Coordinate with Sales Operations / Demand & Supply team to ensure the desired ordering mix to support the product life cycle strategy.</li>
</ul>
<p><br>
<b>Required skills to be successful: </b></p>
<ul>
<li>Local experience working either in KSA or in a regional office covering KSA market</li>
<li>Strong analytical skills and critical thinking skills</li>
<li>Strong skills in Microsoft Office (PowerPoint and Excel)</li>
<li>Data analysis and research of automotive market capability</li>
</ul>
<p><br>
<b>About the Team:</b><br>
This role will be reporting directly to the Head of Product & Pricing </p>
<p><br>
<b>What equips you for the role:</b></p>
<ul>
<li>University Degree (Automotive / Mechanical engineering preferred)</li>
<li>Minimum 8 years of experience in Automotive industry with at least 3 years in Product related roles </li>
<li>OEM or Major Distributor in KSA is a must incl. KSA automotive market experience </li>
<li>Strong business acumen with excellent analytical and financial skills with the ability to use data to build a compelling business case</li>
<li>Ability to understand the technical aspects of vehicles</li>
<li>Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches.</li>
<li>Strong decision-making skills with an eye for strategic enhancement of the business.</li>
<li>Excellent communication and facilitation skills to understand and address issues across multiple disciplines</li>
<li>Advanced project management skills and ability to handle multiple tasks and manage deadlines</li>
<li>Experience utilizing pricing tools.</li>
</ul>
<p> </p>
<p> </p>
<p> </p>
<p><b>About Al-Futtaim Automotive</b><br>
A major division of the UAE-based Al-Futtaim Group of companies, <b>Al-Futtaim Automotive</b> is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.<br>
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM as well as EV brands. <br>
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers – right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.<br>
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. <b>This is Al-Futtaim Automotive and we empower talent to move forward.</b></p>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. </p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day</p>
<p> </p>
<p><b>Overview of the role:</b><br>
To achieve sales targets on units (new & CPOV – Certified Pre-Owned Vehicle) and maximize the uptake of Finance and Insurance (F&I) products, trade-ins, and accessory sales while maintaining expected standards on Net Promoter Score (NPS) throughout the customer journey.</p>
<p> </p>
<p><b>What you will do: </b></p>
<ul>
<li>Achieve monthly unit sale targets by taking the customer on a structured “one offer” journey</li>
<li>Achieve the set Trade-ins</li>
<li>Achieve monthly Finance and Insurance (F&I) product sales targets</li>
<li>Promote effective referrals to Showroom Managers to ensure 100% second facing for enhancing the Net Promoter Score (NPS) </li>
<li>Lead management (Telephone/Web/Walk-in enquiries)</li>
<li>Capture customer data (test drive, ID, email address, etc.)</li>
<li>Achieve 100% of the mandatory required training as per Al Futtaim and Original Equipment Manufacturer (OEM) requirements </li>
<li>Ensure knowledge of competition activities to be able to counter customer arguments </li>
</ul>
<p> </p>
<p><b>Required skills to be successful:</b></p>
<ul>
<li>Experience working within the automotive Retail & SME industry often have to work extended hours most evenings and weekends to achieve their targets</li>
<li>Understanding and experience with Microsoft Office applications, with proficiency in Microsoft Excel</li>
<li>Strong negotiation skills, with evident ability to influence customer choices</li>
<li>Upselling skills and ability to create value from new products</li>
<li>Written and spoken Arabic & English is a must</li>
</ul>
<p> </p>
<p><b>About the Team:</b><br>
This role reports to the Sales Manager.</p>
<p> </p>
<p><b>What equips you for the role:</b></p>
<ul>
<li>Minimum of Bachelor’s Degree</li>
<li>Exceptional written and spoken communication skills</li>
<li>Excellent planning and scheduling</li>
<li>Ability to multitask</li>
<li>Adherence to Al-Futtaim core values of respect, integrity, collaboration and excellence</li>
<li>Charismatic personality that gains customer confidence and trust</li>
<li>Established work ethic</li>
<li>Adaptive and open to adopting new selling strategies and encompassing feedback </li>
<li>Personally accountable for actions</li>
<li>Self-motivated and immune to allowing external market forces influence individual performance</li>
<li>Results oriented </li>
<li>Personally driven to grow and progress within the company.</li>
</ul>
<p> </p>
<p><b>About Al-Futtaim Automotive</b><br>
A major division of the UAE-based Al-Futtaim Group of companies, <b>Al-Futtaim Automotive</b> is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.<br>
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM as well as EV brands. <br>
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers – right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.<br>
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. <b>This is Al-Futtaim Automotive and we empower talent to move forward.</b></p>
We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:• Offer consistently professional, friendly, warm and engaging service• Give a warm welcome and check in guests taking into account the established SOPs• Check out of departing guest in accordance with the established standards• Sell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issues• Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest in accordance with the credit policy• Corporate with colleagues from all departments, in particular Housekeeping, Finance and Reservation• Ensure that the Guest Service Desk is manned, operationally prepared and stocked at all times in order to be available for guests as a point of contact• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed• Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happeningsJob Details
