Guest Service Agent – Arabic Speaker – Centro Capital – Doha

We are currently looking for  dynamic, and self motivated Front Office professionals who want to move their careers forward.As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:• Offer consistently professional, friendly, warm and engaging service• Give a warm welcome and check in guests taking into account the established SOPs• Check out of departing guest in accordance with the established standards• Sell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issues• Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest in accordance with the credit policy• Corporate with colleagues from all departments, in particular Housekeeping, Finance and Reservation• Ensure that the Guest Service Desk is manned, operationally prepared and stocked at all times in order to be available for guests as a point of contact• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed• Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happeningsJob Details

Posted Date:
2023-07-24

Job Location:
Doha, Qatar

Department:
Front Office

Preferred Candidate

Apply Now

Guest Service Agent – Centro Capital – Doha

We are currently looking for  dynamic, and self motivated Front Office professionals who want to move their careers forward.As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:• Offer consistently professional, friendly, warm and engaging service• Give a warm welcome and check in guests taking into account the established SOPs• Check out of departing guest in accordance with the established standards• Sell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issues• Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest in accordance with the credit policy• Corporate with colleagues from all departments, in particular Housekeeping, Finance and Reservation• Ensure that the Guest Service Desk is manned, operationally prepared and stocked at all times in order to be available for guests as a point of contact• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed• Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happeningsJob Details

Posted Date:
2023-07-17

Job Location:
Doha, Qatar

Department:
Front Office

Preferred Candidate

Apply Now

Housemaid – ASR Company

Note: Must available in the UAE to apply.

We are seeking a dedicated and trustworthy Housemaid to join our household and provide exceptional cleaning and housekeeping services. The Housemaid will be responsible for maintaining a clean, organized, and comfortable living environment for the residents. The ideal candidate will be detail-oriented, efficient, and possess excellent time management skills. This role requires someone who takes pride in their work, respects privacy, and can work independently with minimal supervision.

Responsibilities:

  1. Cleaning and Housekeeping: Perform routine cleaning tasks to ensure a clean and well-maintained living space, including but not limited to dusting, sweeping, mopping, vacuuming, and washing floors.
  2. Laundry and Ironing: Handle laundry tasks, including washing, drying, folding, and ironing clothes and linens. Ensure proper care and maintenance of delicate fabrics and garments.
  3. Bedroom and Bathroom Care: Make beds, change bed linens, and ensure bedrooms and bathrooms are clean and organized. Clean and sanitize toilets, sinks, showers, and tubs regularly.
  4. Kitchen Maintenance: Clean and organize the kitchen, including countertops, appliances, cabinets, and floors. Wash dishes, utensils, and cookware promptly and ensure they are properly stored.
  5. Surface Cleaning: Dust and wipe surfaces, furniture, and fixtures, including windowsills, tables, chairs, and shelves, using appropriate cleaning agents.
  6. Organization and Tidying: Maintain a neat and organized living space by arranging items, decluttering, and organizing belongings as necessary.
  7. Grocery Shopping: Assist with grocery shopping and ensure the availability of essential household supplies and groceries.
  8. Pet Care: Feed, clean, and provide basic care for pets, such as feeding, grooming, and walking, as required.
  9. Special Projects: Assist with deep cleaning projects, such as carpet cleaning, upholstery cleaning, or window washing, as needed.
  10. Security and Confidentiality: Respect the privacy and confidentiality of the residents and their belongings.
  11. Communication: Maintain open and respectful communication with the residents to address their needs and preferences effectively.

Job Details

Posted Date: 2023-07-15
Job Location: Dubai, United Arab Emirates
Job Role: Support Services
Company Industry: Hospitality & Accomodation
Monthly Salary: US $1,500

Preferred Candidate

Apply Now

Electric Vehicle Sales Executive – Al Futtaim Group

Electric Vehicle Sales Executive | Al Futtaim Automotive | BYD 1

Overview of the role:

  • The primary focus of the role will be to achieve sales targets on units (new & CPOV) and maximize the uptake of Finance and Insurance (F&I) products, trade-ins, and accessory sales while maintaining expected standards on NPS (Net Promoter Score) throughout the customer journey.

 

What you will do:   

  • Achieve monthly unit sale targets by taking the customer on a structured “one offer” journey.
  • Achieve the set Trade-ins.
  • Achieve monthly (Finance and Insurance) F&I product sales targets.
  • Promote effective referrals to Showroom Managers to ensure 100% second facing for enhancing.
  • Lead management (Tel/Web/Walk-in enquiries).
  • Capture customer data in DMS (test drive, Emirates ID, email address, etc.).
  • Achieve 100% of the mandatory required training as per Al Futtaim and OEM requirements. 
  • Ensure knowledge of competition activities to be able to counter customer arguments.

Job Details

Posted Date: 2023-07-12
Job Location: Dubai, United Arab Emirates
Job Role: Sales
Company Industry: Accounting

Preferred Candidate

Apply Now

Parts Advisor Retail – Al Futtaim Group

Parts Advisor Retail | Al Futtaim Automotive | Trading Enterprises

Overview of the role:

  • The primary focus of the role will be to promote the benefit of Volvo parts and service at all times and ensure customer orders are taken and supplied to the correct specification and on time and parts required for customers are picked and allocated to the correct delivery routes.

 

What you will do:   

  • Handle complete counter parts sales process of walk-in, telephone and email inquiries to achieve monthly budgeted net sales.
  • Maintain fast moving stock and maintaining service fill rate level at 95%.
  • Forecast and stock seasonal parts to ensure availability. 
  • Follow up on parts and escalate on timely manner on any delay.
  • Ensure to communicate and consume parts ordered and received.
  • Collect retail customer data and feedback in the given format and convert them to service to generate additional revenue of labor, parts and recalls.
  • Ensure sales orders, purchase orders, deliveries, cash collection, cash deposits are closed on time as per company standards and documents are filed for records.
  • Assist warehouse team with monthly perpetual inventory to maintain stock inventory with no discrepancy during annual stock report.
  • Actively involved in NPS (net promoter score) and CSV (coma separated values) actions plan to improve and achieve targets and surpass the needs and expectations of the customers.
  • Ensure quality of job to avoid errors/rework and ensure customer engagement by taking actions against customer complaints.
  • Participate in continuous improvement activities and undertake safety awareness training as provided by the company.

Job Details

Posted Date: 2023-07-12
Job Location: Abu Dhabi, United Arab Emirates
Job Role: Sales
Company Industry: Accounting

Preferred Candidate

Apply Now

MS Dynamics – Functional Consultant – PROVEN

Years of Experience: 7-8 Years

Start – Immediate

Duration: 6 months, extendable basis the performance

Location: UAE, Abu Dhabi On-site

Arabic Speaking is a must.

 

  • Having over 7-8 years’ experience in MS CRM, D365 online
  • Finalizing the scope of Releases with the Business Stakeholders
  • Conducting requirement Gathering Workshops, Drafting the requirements, Sign Off/Review Process
  • Has experience in configuration (Administration) of MS Dynamics 365, Field Service
  • Proficient in oral and written communication
  • Has experience and knowledge of various options available in Dynamics CRM space to determine the best approach/Practice to be followed.
  • Preparing/maintaining Functional Design documents
  • Conduct UI Walkthrough, storyboarding sessions etc. for Releases with the Stakeholders
  • Functional testing

Job Details

Posted Date: 2023-07-10
Job Location: Abu Dhabi, United Arab Emirates
Job Role: Information Technology
Company Industry: IT Services
Monthly Salary: US $6,000

Preferred Candidate

Apply Now

Electric Vehicle Handover Specialist | Al Futtaim Automotive | BYD 1 (Dubai, AE)

<p><b>Job Requisition ID: </b>155553 </p>

<p> </p>

<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. </p>

<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<p> </p>

<p> </p>

<p><b>Overview of the role:</b></p>

<ul>
<li>The primary focus of the role will be to consistently deliver an educational, immersive, and exciting experience to all future customers and conducting test drives as well as prepare the customers for their future with a BYD vehicle, setup the vehicle for the customer, going through all the features and of the vehicle and able to answer any question related to electric mobility and the brand.</li>
</ul>

<p> </p>

<p><b>What you will do:  </b>  </p>

<ul>
<li>Promote effective referrals to Showroom Managers to ensure 100% second facing for enhancing (Net Promoter Score) NPS</li>
<li>Support sales team to: Achieve monthly unit sale targets by taking the customer on a structured “one offer” journey and achieve the set Trade-ins.</li>
<li>Vehicle preparation according to BYD standards.</li>
<li>Handover vehicles to customers in a customer focused and tailored manner.</li>
<li>Welcome all Showroom visitors.</li>
<li>Lead management (Tel/Web/Walk-in enquiries)</li>
<li>Capture customer data in DMS (test drive, Emirates ID, email address, etc.).</li>
<li>Achieve 100% of the mandatory required training as per Al Futtaim and OEM requirements. </li>
<li>Ensure knowledge of competition activities to be able to counter customer arguments.</li>
</ul>

<p> </p>

<p><b>Required Skills to be successful:</b><br>
1.- Customer service experience<br>
2.- Communication skills <br>
3.- Timely resolution <br>
4.- Proficient in Microsoft Office</p>

<p> </p>

<p><b>About the Team:</b></p>

<ul>
<li>Reporting to the Sales Manager and will work closely with the Sales team and the broader internal and external stakeholders.</li>
</ul>

<p> </p>

<p><b>What equips you for the role:</b></p>

<ul>
<li>Diploma or Bachelor’s Degree </li>
<li>4 years of experience in a customer facing role, progressive, client-oriented luxury retail or airline industry that can showcase their high level of customer experience acumen, strong branded experiences, drama, public speaking, teaching, sales, event planning or customer care will be positively considered</li>
<li>Proficient in English, Arabic advantageous</li>
<li>Valid UAE driver’s license </li>
</ul>

<p> </p>

<p> </p>

<p> </p>

<p>REF TB<br>
 </p>
<p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p>

<p> </p>

<p>Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate <b>why</b> this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.</p>

<p> </p>

<p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p>
Apply Now

Retail Cashier – Roman Foods

Job Summary

We are seeking a friendly and reliable Retail Cashier to join our team at our specialty food store.

As a Retail Cashier, you will be responsible for providing excellent customer service by processing sales transactions accurately and efficiently. You will be handling cash and credit card payments, balancing the cash register, and ensuring that customers have a positive shopping experience.

Location: Verdun, Beirut.

Shift: PM Shift from 03:00 am – 10:00 PM, Sundays Off.

Main Tasks

  • Greet & welcome customers in a friendly and polite manner when they walk through the door.
  • Operate cash registers, scanners, and other electronics to complete sales transactions quickly and accurately.
  • Handle cash, credit, and other payment methods.
  • Handle exchanges and refunds rapidly and easily.
  • Maintain accurate cash drawer.
  • Respond to customer inquiries and concerns in a timely and friendly manner.
  • Maintain clean and organized sales counters, display cases, and shelves.
  • Balance cash drawers by counting cash at the opening and closing of each work shift
  • Collaborate with other team members to ensure smooth store operations.
  • Continuously seek to improve knowledge of store products and industry trends.
  • Assist customers with requests in-store and on the phone.
  • Invite customers to search the company’s website, Instagram and Facebook to educate them about our products.
  • Protect all company assets and maintain the security of all cash.
  • Adheres to and upholds company policies and procedures.
  • Display a pleasant manner and positive attitude at all times to promote a good company image to guests and colleagues in order to avoid internal or external complaints.

 

The Company might require the jobholder to carry out additional tasks that he/she will be trained and coached on…

Qualifications

–      High school diploma or equivalent.

–      Previous retail experience, preferably as a cashier.

–      Good understanding of sales principles and customer service practices

–      Outgoing personality, professional appearance, and customer-oriented attitude.

–      Knowledge of cash registers, scanners, and other electronic equipment.

–      Strong customer service skills and the ability to communicate effectively.

–      Excellent organizational skills and attention to detail.

–      Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

–      Basic math skills and the ability to calculate discounts, taxes, and change accurately.

–      Flexibility to work weekends, holidays, and different shifts.

–      Flexible and highly adaptable.

Job Details

Posted Date: 2023-07-05
Job Location: Beirut, Lebanon
Job Role: Accounting and Auditing
Company Industry: Food & Beverage Production

Preferred Candidate

Nationality: Lebanon

Apply Now