Front Office – Guest Service Agent ( Saudi National ) – Centro Salama

We are currently looking for  dynamic, and self motivated Front Office professionals who want to move their careers forward.

As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

• Offer consistently professional, friendly, warm and engaging service
• Give a warm welcome and check in guests taking into account the established SOPs
• Check out of departing guest in accordance with the established standards
• Sell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issues
• Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest in accordance with the credit policy
• Corporate with colleagues from all departments, in particular Housekeeping, Finance and Reservation
• Ensure that the Guest Service Desk is manned, operationally prepared and stocked at all times in order to be available for guests as a point of contact
• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
• Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings

Job Details

Posted Date: 2024-07-22
Job Location: Saudi Arabia – Jeddah
Department: Front Office

Preferred Candidate

Nationality: Saudi Arabia

Mason – Towers Rotana

We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Mason you are responsible for skilled masonry work, maintain and repair masonry / civil job around the hotel e.g. public area and guests’ room area and ensure that work is in accordance with relevant codes, whereby your role will include key responsibilities such as:

• Carry out all tiles grouting and blocking and other assigned civil works duties within the complex
• Carry out preventive maintenance schedules for masonry jobs as directed by Superiors
• Repair, maintain and alter buildings, retaining walls and other brick or stone edifices
• Mix mortar, lay bricks and stones or concrete sidewalks and make and repair steps
• Patch and replace brick or stonework chimneys
• Install and repair tile floors or walls
• Read blueprints and plaster ceilings or walls
• Estimate masonry jobs and carry out carpentry work incidental to masonry work

Job Details

Posted Date: 2024-07-19
Job Location: United Arab Emirates – Dubai
Department: Engineering

Preferred Candidate

Construction Manager – Kawader HR Consultancy

Health, Safety & Environment:

•Implement the Site HSE Plan to ensure work is conducted safely.

•Enforce HSE Requirements for all on-site personnel, including subcontractors.

•Conduct regular Safety Walks with subcontractors and clients.

•Investigate, report, document, and follow up on corrective actions for HSE incidents.

Construction Team Management:

•Supervise engineering discipline supervisors.

•Update the mobilization/demobilization plan for site supervision.

•Validate initial issue and modifications of the mobilization/demobilization plan for vendor representatives.

Construction Progress:

•Provide construction guidance, assistance, and advice to the jobsite team.

•Ensure work is performed within the project schedule.

•Revise the construction schedule if progress deviates from the scheduled timeline.

•Ensure timely delivery of material and equipment to maintain sufficient work front.

Job Details

Posted Date: 2024-07-12
Job Location: United Arab Emirates – Abu Dhabi
Job Role: Construction and Building
Company Industry: Oil & Gas

Preferred Candidate

Gender: Male
Nationality: United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; European Union; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen

Guest Service Agent – Reservations – Centro Al Manhal

We are currently looking for  dynamic, and self motivated Front Office professionals who want to move their careers forward.

As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

• Offer consistently professional, friendly, warm and engaging service
• Give a warm welcome and check in guests taking into account the established SOPs
• Check out of departing guest in accordance with the established standards
• Sell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issues
• Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest in accordance with the credit policy
• Corporate with colleagues from all departments, in particular Housekeeping, Finance and Reservation
• Ensure that the Guest Service Desk is manned, operationally prepared and stocked at all times in order to be available for guests as a point of contact
• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
• Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings

Job Details

Posted Date: 2024-07-07
Job Location: United Arab Emirates – Abu Dhabi
Department: Front Office
Monthly Salary: US $1,000

Preferred Candidate

Degree: Diploma

Customer Service Specialist/ Associate – International Academy for Intercultural Development (IAID)

  • Interacting with customers and informing them about the services offered through spiels via calls, email and in person with walk-in clients.
  • Exhibiting courtesy, empathy, and respect in all customer interactions.
  • Provide feedback on company policies and procedures to the clients. Ensure clear communication and alignment on goals and expectations.
  • Creating a reliable and trustworthy relationship by being honest and transparent on the company’s policies.
  • Daily follow-up calls to clients with the objective to strengthen our retention initiatives.
  • Addressing and solving client problems quickly and effectively by coordinating with counsellors or instructors in charge.
  • Gather feedback during these interactions, documents for reference and present reports based on this.
  • Tailoring interactions to meet the specific needs and preferences of each customer to continuously improving the quality of service to exceed customer expectations.
  • Compile and deliver timely reports.
  • Propose new streamline processes to provide timely and effective service to clients.

Job Details

Posted Date: 2024-07-06
Job Location: Qatar – Doha
Job Role: Customer Service and Call Center
Company Industry: Performing Arts; Primary, Prep, & Secondary School; Call Centers & Customer Care Outsourcing
Monthly Salary: US $1,500

Preferred Candidate

Gender: Female

Assistant Property Manager – 6 Month Contract – knight frank

Based in Abu Dhabi, reporting to the Senior Property Manager, we are looking to recruit an enthusiastic and hardworking individual to join the Property Asset Management team to take on the role of Assistant Property Manager. This exciting and rewarding position requires administrative work, customer services and tenancy management. As an integral part of the PAM team the Assistant Property Manager liaises with Accounts, Leasing, , Facilities Manager and Senior Management.

Responsibilities:

Customer Relation

  • Day to day liaison with tenant for service satisfaction – properties rules and regulations guidance and enforcement

Lease Management

  • Head lease management – monitor and enforce lease terms (lease expiries, rent review, break options etc.)
  • Move-in and move-out coordination
  • Monies (rents, security deposits, etc.) collections and deposits
  • Services charges administration

General Administration

  • Maintain statutory obligations – deeds, certifications, tests, inspection reports etc.
  • Maintain tenancy records – tenant’s details, lease terms etc.
  • Weekly and Monthly Report Coordination
  • Reviewing of Draft License and Lease Agreements
  • Providing support to Property Coordinators and ensuring weekly report actions, tenant queries are addressed. License and Lease renewals prepared on time. 

Career Experience Required:

  • At least 5 years of professional experience in customer management or property management or leasing and administration.
  • 2 years in the real estate industry.
  • Basic understanding or real estate laws and regulations
  • Demonstrated ability to manage customer experience (calls, email, walk-in, reports etc.)
  • Ability to organize data and present concise report
  • The ability and willingness to accept responsibility for any delegated tasks and duties

Job Details

Posted Date: 2024-07-02
Job Location: United Arab Emirates – Abu Dhabi
Job Role: Management
Company Industry: Real Estate

Preferred Candidate

Guest Service Agent – Centro Olaya

We are currently looking for  dynamic, and self motivated Front Office professionals who want to move their careers forward.

As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

• Offer consistently professional, friendly, warm and engaging service
• Give a warm welcome and check in guests taking into account the established SOPs
• Check out of departing guest in accordance with the established standards
• Sell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issues
• Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest in accordance with the credit policy
• Corporate with colleagues from all departments, in particular Housekeeping, Finance and Reservation
• Ensure that the Guest Service Desk is manned, operationally prepared and stocked at all times in order to be available for guests as a point of contact
• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
• Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings

Job Details

Posted Date: 2024-06-29
Job Location: Saudi Arabia – Riyadh
Department: Front Office

Preferred Candidate

Nationality: Saudi Arabia

Attendant – Front Desk

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women’s Empowerment Principles.

What you’ll be doing  

  • Check employees in and out
  • Answer any questions walk-ins have
  • Answer the phone and direct the call
  • Escort people to the right direction
  • Maintain the record of people that came in and out

What you’ll need to succeed  

  • Preferably female candidate 
  • High school diploma or equivalent
  • Excellent customer service skills
  • Top of the line organizational skills
  • Ability to handle multiple tasks at once
  • Incredibly detail oriented

    What we can offer you  

    With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

    We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  

    We Invite All Applicants to Apply

    It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

    We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

    Staff for Hyper Market

    We are hiring for various positions within our hypermarket, including cashiers, stock clerks, customer service representatives, and more.

    Cashier
    Stock Clerk
    Customer Service Representative
    Requirements:

    High school diploma or equivalent
    Previous retail or customer service experience is a plus but not required
    Strong communication and interpersonal skills
    Ability to work in a fast-paced environment and handle multiple tasks
    Friendly, positive attitude and a commitment to excellent customer service
    Reliable and punctual with a strong work ethic
    Ability to stand, walk, and lift items as required

    How to Apply:
    Interested candidates are invited to submit their resume preferred position to [email protected] with the subject line “Hypermarket Staff Application.”

    Supermarket Branch Manager – Istanbul Foodstuff Trd. Co. LLC

    The Branch Supervisor will be in-charge of the full operational requirements and overall store management.

    • Store Opening/closing (as per the schedule) (Ensure hours of operation are in compliance with local laws).
    • Periodically conducts store walk and ensure store standards are in place. 
    • Plan and direct day to day operations of the store.
    • Ensure that products and displays are properly merchandized and assist in day to day operations of the store.
    • Follow up stock replenishment.
    • Adhere to Product Expiry Policy.
    • Maintain store’s cleanliness and health and safety measures.
    • Follow up the Category management.
    • Follow up the temperature and the performance of the Cooling system and report to concern department for any kind of maintenance issues.
    • Follow up and check the quality of fresh food (Fruit& Vegetable, butchery, Deli& Cheese, Bakery and Roastery).
    • Ensure promotions are accurate and merchandised to the company’s standards.
    • Ensure KVIs are maintained all time.
    • Ensure every product in store have clear and visible price.
    • Ensure Admin has posted and followed all store related documents/ LPOs, Invoices, GRVs, Transfer in/out without any delay. 
    • Ensure Admin has followed a proper communication via email with the supplier regarding GRV policy.
    • Timely handover of daily sales report to cash collector.
    • Safe keeping of the store key
    • Follow the “Store Checklist” w/o fail. 
    • Handle customer questions, complaints, and issues.
    • Organize and distribute staff schedules.
    • Coordinate staff related issues and concerns with HR.
    • Fair treatment to all staffs regardless of race, gender, nationality, religion. 
    • Dress according to company policy to include uniform and name badge. Maintain a neat, well-groomed personal appearance at all times.
    • Take disciplinary actions against staff for violating company policy and procedures by abiding our disciplinary action procedure. 
    • Assign leaflet distribution.
    • Insure daily full check of Daily Till Bulletin.
    • Perform other duties as assigned.

    Job Details

    Posted Date: 2024-06-14
    Job Location: United Arab Emirates – Sharjah
    Company Industry: Supermarket

    Preferred Candidate

    Gender: Male
    Nationality: United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen
    Degree: Bachelor’s degree